Building Customer Retention
The Subaru BCR Program utilizes the industry's most flexible letters/Emails, sending variable vehicle and mileage specific messages to your customers at the right time, every time. From vehicle possession, service and subsequent re-purchase we maintain your customer relationships.
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The Building Customer Retention schedule provides the ultimate, complete coverage for reaching and staying in touch with your customers. The program is designed to provide you, the dealer, with a custom marketing program that meets your individual needs and surpasses your ROI expectations, all the while delivering brand consistency.
- Generate an effective customer retention strategy.
- Market the dealership to the customers throughout the vehicle life cycle.
- Increase service and parts revenue with a customized consumer communication channel.
- Win back strategy for orphaned customers.
- Additional layer of dealer participation.
- You have the option to choose which customers are included.
- Detailed monthly management reports provides an analysis of all facets of your service loyalty and program performance - a great tool for measuring Return On Investment (ROI); Includes open recalls.
